Privacy Policy Overview

Your privacy matters at Calivenorixa. This overview explains what information we collect, how it is used, and your rights under South African law.

Information We Collect

We gather details to deliver personalised services, support, and communication.

• Personal identifiers, such as names and email addresses provided via contact forms.
• Technical data including browser type, device information, and IP address for analytics.
• Communication history if you contact us by email, phone, or via web forms.
• Website usage data to improve our services and user experience.

How We Use Information

Collected data supports service delivery, site improvement, and compliance requirements.

• To respond to enquiries and fulfil requested services or support.
• To operate, enhance, and secure our website and systems.
• To comply with South African laws and regulatory guidelines for data processing.
• To send communication relevant to your enquiry or ongoing service updates.

Legal Basis for Processing

Your data is processed for legitimate interests, contract fulfilment, or legal compliance.

We rely on your consent when you submit our forms, on the necessity to provide services, and for compliance with South African data protection regulations.

Sharing Information

Your data is kept confidential and only shared as required to provide services.

• Information may be shared with staff and partners strictly for necessary tasks related to your request.
• We do not sell your data to third parties.
• Disclosure may occur if required by law or in defence of our rights or safety.

Data Security

We implement reasonable security practices to safeguard your data, including digital, physical, and operational measures. Access is restricted to authorised personnel, and regular reviews help meet compliance with South African data regulations.

Your Rights

You have rights regarding your personal information under POPIA and other regulations.

• Request access to data held about you and receive a copy in an accessible format.
• Request correction of incomplete or inaccurate personal data we hold.
• Request deletion of your personal data where legal grounds allow.
• Request restriction or opt-out of certain types of data use as permitted by law.

Cookies Use

Cookies help enhance user experience and analyse site performance. You can control cookies through browser settings. For more, read our full cookies policy.

See Cookies Policy See Cookies Policy

Contact Us

If you have privacy questions or data requests, please reach out using the contact methods below.

Policy Changes Notice

We may update this Privacy Policy periodically. Please check back for any changes and note the latest update date below.